
Maze & Friends does car dealership marketing from Vienna for dealerships, garages and automotive brands. Your customers decide locally, compare online and trust people more than manufacturer brochures. We show who works for you and how, with brand film, reels, photos, website, ads and social recruiting.
In short: Maze & Friends from Vienna makes sure strong brands get found by AI and chosen by humans. For dealerships, garages and automotive brands, that means dealership marketing with one clear goal: test drives, service appointments and applications from the region. Because customers decide locally and form a picture online beforehand, genuine insights, reviews and a business that can be found count for more than manufacturer advertising.
Source: Maze & Friends company data.
Dealerships get campaigns, imagery and guidelines from the manufacturer, and that is exactly why they all look the same. What the customer doesn’t see: who advises them in the showroom, who handles their car in the workshop and why they should drive to this business rather than the next one with the same logo. Yet the decision is made locally, based on reviews, referrals and the impression the website and social media leave.
Independent garages have the opposite problem: no brand advertising, but customers who pick the Google profile with the better photos and reviews when they search for a “garage near me”. Anyone who shows up there with three old pictures and a ten-year-old website loses jobs to businesses that show their work, even if their workmanship is better.
And above everything hangs the staffing question: vehicle technicians, body repairers and service advisers are hard to find, and applicants look first at what working in the business is like. A business that doesn’t exist online doesn’t exist for them either. That is why recruiting belongs in the same system as winning customers: the film that convinces customers also shows why people want to work there.
For Autohaus Willander, one shoot day produced the brand film “Kein Problem. Nur Lösungen.” (“No problem. Only solutions.”) with managing director Robert Varga, two reels and a customer testimonial. For PP-Performance, photos and brand films from Germany and Abu Dhabi. One shoot day at your business supplies the website, social media, ads and recruiting for months.
Services, brands, team, reviews and an appointment request that takes a minute on a phone, plus tracking that attributes calls and forms to the channel. For car.acho, a master garage for all makes, we built the website, photos and videos; the first jobs came in directly through the new website.
Meta and Google ads with a concrete offer to people in your catchment area: a test drive for a model, stock vehicles, tyre-change or check-up weeks, open vacancies. With a landing page, a fast handover to the sales team and measurement all the way to the appointment rather than the click. Budget only stays where appointments come from.
What does your business stand for beyond the manufacturer’s logo, and how does that look on Instagram and Facebook? For PP-Performance, we created social ads and merchandise that make a chip tuning brand recognisable everywhere. We plan topics and rhythm, produce on shoot days and keep the publishing going; you give approval.
Short videos and ads that show what working in the workshop and showroom is really like, targeted regionally at vehicle technicians, body repairers and service advisers, plus a careers page with a two-minute application. That way you also reach skilled workers who aren’t actively looking but would switch.
A complete Google Business Profile with current photos, services and genuine reviews decides searches for a “garage near me”. And when someone asks ChatGPT for a dealership or garage in their region, your name should come up. GEO, optimisation for AI assistants, takes care of that: we build the evidence and mentions for it and measure whether you are named.
Where do customers and applicants come from today, which appointments do you want more of, what imagery, website and manufacturer guidelines already exist? Then you get a fixed-price quote.
We check your Google profile, reviews, website, social media and whether AI assistants name you, and compare you with businesses nearby. That shows the first lever.
What do we show: team, workshop, vehicles, service? Which promotions suit the season, which roles are open? That produces the plan for the shoot, website and ads.
Film, reels and photos are produced in one day in the showroom, the workshop and on the road, without bringing the business to a halt. Approval by you, with the manufacturer’s corporate identity guidelines respected.
Website, Google profile, social media and ads go live, with tracking all the way to the appointment and a handover in which no enquiry gets left lying around.
Test drives, service appointments and applications are evaluated, and budget and topics adjusted. Ongoing support has a three-month minimum term, then it is cancellable monthly.
We don’t sell cars or write listings for vehicle marketplaces: price, financing and negotiation stay with your sales team. We make sure more people from your region come into the showroom or workshop with confidence, and that you know where they come from.
We don’t replace manufacturer communication or work around corporate identity guidelines. Franchised dealerships have rules that film, photos and ads must follow; within those rules, we show what the manufacturer can’t: your business and your people.
And we don’t produce content that brings three days of reach and nothing else. Humour and trends are fine if they suit the business, but the yardstick stays the same: test drives, service appointments, applications and a brand people recognise, as with PP-Performance.
Businesses that need a face of their own within the manufacturer’s guidelines. For Autohaus Willander, one shoot day produced a brand film, two reels and a customer testimonial, with the managing director on camera, so customers know whom they will meet at the business.
Master garages without brand advertising, which have to be found through their Google profile, website and referrals. For car.acho, a master garage for all makes, we built the website, photos and videos; the first jobs came in directly through the new website.
Brands that want to be recognised across borders. For PP-Performance, we produced photos and brand films from Germany and Abu Dhabi, social ads and merchandise; for Nachfolger, a design line, campaigns in five countries and crowdfunding for an inflatable child car seat.
In a dealership, test drives, service appointments and applications are what count. That is exactly what you can hold us to.
Brand film, reels, website, ads and social recruiting are created in the same team. For Autohaus Willander, the brand film, two reels and a customer testimonial came from one shoot day.
The senior people from the initial call also work on your project, from the topic plan to the evaluation. That slows our growth. We accept it.
Test drives, service appointments and applications, measured all the way to the appointment. Content that brings three days of reach and nothing else doesn’t count.
We tell you when an idea costs a lot and delivers little. That applies to trend formats as much as to our own suggestions.
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“Since 2017, the agency has looked after various marketing activities in our company, such as merchandise, social media and content production. The team does a sensational job and the support is truly excellent.”
From the PP-Performance case study: photos and brand films from Germany and Abu Dhabi, social ads and merchandise for a chip tuning brand.
Car dealership marketing is everything a dealership or garage uses to win new customers, keep existing ones, strengthen its regional brand, keep sales and workshop busy and find staff. It includes the Google Business Profile with reviews, a website with vehicles and appointment requests, social media with genuine insights into showroom and workshop, film and photos, ads for test drives, stock vehicles and service promotions, newsletters to existing customers and social recruiting. The difference from manufacturer advertising: the manufacturer advertises the brand, while dealership marketing advertises your business and the people in it, because that is what customers decide on locally.
Good marketing ideas for a dealership show the business rather than the brochure. They include short videos of vehicle handovers, workshop insights and team introductions, a brand film with the managing director, customer testimonials after a purchase or service, seasonal promotions such as tyre-change or check-up weeks, stock vehicle ads with a direct enquiry, open days and partnerships with local clubs. Add a Google profile with current photos and reviews. Pure manufacturer visuals and discount banners work less well, because they don’t show why people should drive to you rather than the next dealer with the same logo.
Marketing in a dealership connects the manufacturer’s guidelines with its own regional visibility and makes sure interest turns into appointments. Typical tasks: implementing manufacturer campaigns locally, maintaining the Google profile and website, promoting vehicles and offers online, running social media with your own content, gathering reviews, informing existing customers about service and model changes by newsletter, passing enquiries to the sales team and measuring where test drives and service appointments come from. Recruiting is added more and more often. In smaller businesses, this sits with one person alongside daily work; that is exactly where we take over production, publishing and measurement.
The most effective advertising for a garage is usually a well-kept Google Business Profile with genuine reviews, because many new customers search for a garage nearby and decide straight on the map. After that, what counts is a website that shows on a phone straight away which makes and services you cover, with an easy appointment request. Add photos and short videos from the workshop, car tips on social media and seasonal promotions for existing customers. For car.acho, a master garage for all makes, the first jobs came in directly through the new website.
Yes, social media is worth it for dealerships and garages, because customers and applicants form a picture of the business there. Genuine insights work: vehicle handovers, everyday workshop life, the team, new arrivals, tips on tyres, e-mobility or service. Pure manufacturer photos aren’t enough. Humour and trends are fine if they suit the business, but the yardstick remains test drives, service appointments and applications. A rhythm kept up over months matters. Maze & Friends produces on shoot days at your business and keeps the publishing going; you give approval.
A brand film shows in two to three minutes who stands behind the business and why customers can trust it, and that is exactly what no manufacturer supplies. For Autohaus Willander, one shoot day produced the brand film “Kein Problem. Nur Lösungen.” (“No problem. Only solutions.”) with managing director Robert Varga, plus two reels and a customer testimonial. The film runs on the website and social media, the reels as ads and posts, the testimonial wherever trust decides. One shoot day thus supplies several channels for months, recruiting included, because applicants see the same business and the same people.
For automotive businesses, the Google Business Profile is often the single most important channel. Searches such as “garage near me” or “car dealership” plus location are decided right on the map. A complete profile needs correct opening hours, services and makes, current photos of the business and team, posts about promotions and, above all, reviews. Ask for them actively after every service and handover, and reply to all of them, including critical ones. Bought reviews are off limits. With clean tracking, you see how many calls and direction requests the profile brings.
Yes, Meta ads work for dealerships and garages when they aim a concrete offer at people in the catchment area. That can be a test drive for a specific model, a stock vehicle, a seasonal service promotion or an open vacancy. What decides are genuine visuals from the business instead of manufacturer images, a short form and a sales team that answers enquiries quickly. Measurement runs all the way to the appointment, not to the click. For PP-Performance, we ran social ads that make a chip tuning brand recognisable across borders.
An automotive business is most likely to find technicians and mechanics through social recruiting. Short videos and ads on Instagram and Facebook show real everyday work, with the workshop, equipment, colleagues and the tone, targeted regionally at the trade. Add a careers page where people can apply from their phone without a CV. This way, you also reach skilled workers who aren’t actively looking but would switch. The material is produced on the same shoot day as the film and photos for customers. Our guide explains how social recruiting works.
Yes, because the manufacturer advertises the brand, not your business. In the end, customers decide locally: based on reviews, referrals and the impression your website and social media make. Pure manufacturer visuals look the same at every dealer and give no reason to drive to you. Your own marketing shows who advises, who does the work and what makes the business tick. It complements manufacturer communication within the corporate identity guidelines, which we follow in film, photos and ads. The manufacturer stands for model and brand; you stand for trust and proximity.
A marketing agency for dealerships makes sure more people from the region find a business, trust it and ask for test drives, service appointments or jobs. That includes the Google profile and website, film and photos, social media, ads on Meta and Google, newsletters to existing customers, social recruiting and measurement all the way to the appointment. Some agencies specialise in vehicle marketplaces and manufacturer systems, others only in social media. At Maze & Friends, the senior people from the initial call also work on the project, and strategy, production, publishing and measurement sit with one team.
What marketing for a dealership or garage costs depends mainly on how many locations and makes you want to show. An independent business with one location often manages with one shoot day, a well-kept Google profile and local ads; a franchised dealership with several sites needs more shoot days, coordination with the manufacturer’s corporate identity and campaigns for sales, service and recruiting. The ad budget goes straight to Meta and Google. Ongoing support has a three-month minimum term, then it is cancellable monthly; a film is a one-off project. The fixed-price quote follows the initial call.
A dealership measures marketing by appointments and deals, not reach: test drives, service appointments, enquiries about stock vehicles, applications, and the sales and jobs that come from them. That needs tracking on the website and in the ads that attributes calls, forms and bookings to the channel, and a handover to the sales team that records what became of each enquiry. This second step is often missing: the enquiry is handled but never reported back. We set up measurement so that you see every month which channel brought which appointments, and we move budget to where it works.
ChatGPT and Google’s AI Overviews name automotive businesses they can clearly classify by make, service and location. That takes a website that describes makes, services and location clearly, a well-kept Google profile with reviews, guides on service, e-mobility or buying a car, and mentions in directories, media and with partners. Technically, structured data helps, meaning machine-readable information in the page code. Anyone who asks ChatGPT for a garage in their region gets names; whether yours is among them can be measured. More on our AI visibility and GEO page.
Still have questions?
In the initial call, we answer whatever is still open and tell you honestly whether we are the right fit for your project.
In a free 30-minute call, we clarify where customers and applicants can’t find your business today and which step will bring appointments first. Then you get a fixed-price quote: consulting that also delivers.